Once plugged in, make sure the phone is set up to transfer media.and not just in charging mode. Just select your device then select Computer to get started.įirst, connect your smartphone to your computer using a USB cable. If you need specific steps for your device, check out our "Transfer Wizard" at: /support/transfer-contacts-and-media/ This video will give you the general steps to move content between your computer and an Android smartphone.
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